VET-FEE-HELPVET FEE-HELP is a student loan scheme for the Vocational Education and Training (VET) sector. VET FEE-HELP assists eligible students undertaking certain VET courses of study (graduate certificate, diploma, advanced diploma and graduate diploma courses) with an approved VET provider.

How can NUA Horizons help?
Applying for VET FEE-HELP is a complicated process. There are approximately 60 checklist points for the application for which information or evidence must be provided and reviewed. In addition, as VET FEE-HELP is part of the Higher Education Loan Program (HELP), RTOs need to rewrite some policy and procedure documents in order to apply. This is because Higher Education regulations are sometimes different to VET.

We give you detailed advice specific to your application process in order to meet VET FEE-HELP requirements. We liaise with your accountant to ensure that the financial viability part of the application is fully addressed. We work for you, from the beginning of the application to the end, to make the process as stress-free as possible.



CRICOSCRICOS is the Commonwealth Register of Institutions and Courses for Overseas Students. All education institutions that provide courses to overseas students with student visas must register with CRICOS.

How can NUA Horizons help?
Whether you want to get initial registration, or add a qualification/s to scope (both of these processes can include registering for ELICOS), NUA Horizons does everything for you.

We provide constant support, with expert advice. We will provide a customised international student document system inclusive of policies and procedures and handbooks. Whatever courses you plan to run, we offer tailored strategies to meet all necessary standards. As part of our focus on quality and best practice, we can organise an in-house compliance check prior to your on-site audit, and on-going assistance if required.



ELICOSELICOS is English Language Intensive Course for Overseas Students. ELICOS courses are run by Language Schools, and the most commonly run courses are IELTS and General English. Language schools can be set up as a stand-alone entity or in conjunction with an established RTO.

IELTS Courses:
IELTS is the International English Language Testing System. When an international student takes the IELTS test, they receive a band score of between 0 and 9. Students take this test to enter an Australian university, to get a job in Australian or to receive an Australian permanent residence visa.

General English Courses:
General English classes are less intensive academically than IELTS classes. They are designed to cater to the student who wants to improve their English for general conversation and communication. There are six levels: Starter, Elementary, Pre-Intermediate, Intermediate, Upper-Intermediate and Advanced.

Other Courses:
Apart from IELTS and General English, other available courses include: Cambridge, Pearson, EAL and CSWE.


RTO Setup

RTOSetupAre you looking to start an RTO?
Preparing to register as an RTO is a challenging prospect, but NUA Horizons can simplify and streamline the process for you towards a successful outcome.
We can make sure everything is done right the first time, thereby avoiding complications and delays later on. In order to meet the necessary regulations, our support will be detail-oriented, comprehensive, and client-friendly.

NUA Horizon’s set-up service includes:

  • Step-by-step RTO set-up checklist
  • One-on-one support
  • Set-up and operation templates
  • Quality management document system inclusive of policies and procedures
  • Preparation and submission of your application
  • Self-assessment using ASQA prescribed format
  • In-house compliance check prior to audit

Auditing and Compliance

  • Do you have an ASQA audit coming up and want to ensure that your RTO has complied with all the Standards?
  • Do you need to conduct an internal audit to keep yourself on track and ensure all compliance gaps are sorted out?

AUDITING-AND-COMPLIANCEAt NUA Horizons, we can identify if your RTO is compliant with the 2015 Standards. We can conduct an on-site internal audit and prepare a compliance report that outlines any non-compliances and recommendations for addressing them. We are also happy to tailor-make an auditing schedule that suits your needs and budget.

Off-site mini-audits
If you have one specific area that you are worried about and want checked, NUA Horizons can offer a mini-audit. As this is done off-site, there is no disruption to your staff. You are guaranteed to get a quick reply at a much-reduced cost.

Handbooks and Templates
The following are available for purchase:

  • Student Handbook
  • Staff Handbook
  • Administration templates
  • Policy and Procedure templates
  • Training and assessment templates
  • Quality and continuous improvement templates
  • Peace of mind
  • No RTO wants to be found non-compliant and risk getting fines, or worse.
  • NUA Horizons can ensure that this never happens to you.

Professional Development

Professional-DevelopmentEducate your staff in a range of issues including operations, education and compliance.
See improvements in staff retention, client and staff satisfaction, and staff and business performance.

NUA Horizons can tailor a workshop to meet the needs of you and your staff, and the topic areas we cover include:

  • Compliance with legislation and standards
  • Maintaining industry and trainer/assessor currency
  • RTO administration
  • Development and design of training materials
  • Assessment moderation and mapping
  • Student motivation
  • Technology in the classroom